1/17/2023 0 Comments Gistpal limited credit card chargeOn most occasions we will hold the whole order until all items are in stock (should we have insufficient stock to complete your order). If when placing your order you know you need your resources by a certain date please contact the office. Delivery times will vary but please allow up to 10 working days for your order to arrive with you. We aim to process your order as quickly as possible. We reserve the right to cancel free / promo books from orders shipping from multiple warehouses, addresses outside the contiguous US, etc. If there is a problem with your eBook file please do get in touch and we will resolve this for you. Please ensure you are buying the digital copy, only if you require the digital copy. We are unable to accept returns or refunds for eBooks or other digital content unless the files are faulty. If you have ordered the wrong item by mistake (please note this only applies to physical items and not e–books etc) and want to exchange this for the correct item then notification to us must be made within 30 days of receiving the products and the exchange will be processed by our customer services team. Please contact our customer services team if you wish to make a return of defective or damaged goods. We will need to be notified of this within 30 days of you receiving the order. If your order arrives defective or damaged we will happily refund/exchange it for you. Allow up to two billing cycles for your credit to appear on your statement. Credit card refunds can only be returned to the card used for the original purchase. We will refund/exchange the full cost within 30 days, excluding postage & packaging. Any faulty items need to be reported to us within 30 days of you receiving the order from us. We ask that goods only be returned if faulty (unless otherwise agreed). You can also pay by bank transfer or BACs (the details are provided on the bottom of your invoice)įor church accounts, please contact us. If you want to pay by credit card, but not over the internet please call the office with your card details ready. Payment will be debited within 3 working days.įor orders via mail/email/phone and paid for by check, the products will be dispatched as soon as your check has been cleared. We accept all major credit and debit cards as well as checks (on mail orders). Payment on our website is managed by a secure system, Vantiv. We reserve the right to alter all product pricing without notice.Īll products remain the property of 10ofThose Ltd until the payment has been settled in full. However, if an error in the pricing of a product is found we reserve the right to either cancel your order or contact you to arrange payment or refund (as applicable). We make every effort to ensure that the pricing displayed on our website is correct. All offers are subject to availability and can be removed at any time without notice. You’ll automatically receive confirmation of your order via email. Further shipping details are available on our Shipping page. Charges for shipping is always $3.99 for Contiguous states. The price you see is the price you pay (excluding your States relevant sales taxes). The Gospel Coalition Bookstore, is powered and fulfilled by 10ofthose LTD. You’ll find information on this page about some of the basic processes involved in purchasing books from the Gospel Coalition Bookstore, including terms and conditions.
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